Shipping and Delivery Policy
At SKETCHIFYE,
we aim to ensure that your orders reach you in a timely and secure manner. Below, we outline our shipping and delivery policies for orders both within India and internationally.
1. Shipping and Delivery Timeline
Within Kerala (Base Branch)
- Normal Products: Delivery within 2 to 3 business days.
- Art Projects: Delivery within 5 to 7 business days.
Within India (Outside Kerala)
- Normal Products: Delivery within 6 to 9 business days.
- Art Projects: Delivery within 10 to 12 business days.
- Delivery Charges: A small delivery fee will be applied for shipments outside Kerala.
International Shipping
- Normal and Art Products: Delivery within a minimum of 15 business days.
- Delivery Charges: Charges will vary based on the mode of transport (air or shipping). Clients may choose their preferred mode during checkout.
2. Shipping Charges
- Within Kerala: No additional charge.
- Outside Kerala: A nominal delivery fee is applied.
- International Shipping: Charges depend on the mode of transport and may vary accordingly. Shipping costs will be calculated and shown at checkout.
3. Mode of Transport
- We offer both air and shipping delivery options for international orders. Air delivery ensures faster arrival, while shipping delivery may be more economical but slower. Clients can select their preferred option during the order process.
4. Order Tracking
Once your order is shipped, you will receive a tracking number and an estimated delivery date. This will allow you to monitor the status of your order until it reaches your destination.
5. Contact Information for Shipping Inquiries
If you have any questions or concerns regarding your order's shipping and delivery, please contact our customer support team:
- WhatsApp: https://wa.me/message/N3XAKOYHUS44K1
- Email: sketchifye@gmail.com
6. Delays and Exceptional Circumstances
While we strive to meet the estimated delivery timelines, there may be delays due to unforeseen circumstances such as weather conditions, customs processes, or logistical issues. We will inform you of any significant delays and work to resolve them promptly.
Thank you for choosing SKETCHIFYE. We are committed to providing a seamless and satisfactory delivery experience for all your art and photo frame needs.